Shipping policy

1. Order Processing Time:

1.1 Avoir L'espoir is committed to processing and dispatching your orders in a timely manner.

1.2 Our standard order processing time is up to 2 weeks from the date of purchase (excluding weekends and holidays).

1.3 Please note that this processing time may vary for customized or made-to-order items. The specific processing time for such items will be communicated during the ordering process.

2. Shipping Methods:

2.1 The shipping options available to you will be presented during the checkout process.

3. Shipping Costs:

3.1 Shipping costs are calculated at checkout based on the shipping destination and the chosen shipping method.

3.2 Orders exceeding a specified amount may qualify for free shipping. Details will be provided during the checkout process.

4. Order Tracking:

4.1 Once your order has been shipped, you will receive a confirmation email with a tracking number.

4.2 Use the provided tracking information to monitor the progress of your shipment.

5. Shipping Times:

5.1 Delivery times vary depending on the shipping method selected and the destination.

5.2 Standard shipping typically takes 5-10 business days, while expedited shipping may result in quicker delivery.

6. International Shipping:

6.1 Avoir L'espoir offers international shipping to select destinations.

6.2 International shipping costs and delivery times vary based on the destination and shipping method chosen.

7. Delays and Issues:

7.1 While we make every effort to ensure timely delivery, Avoir L'espoir is not responsible for delays caused by factors beyond our control, such as customs processing, weather conditions, or shipping carrier issues.

8. Address Accuracy:

8.1 It is the responsibility of the customer to provide accurate shipping information.

8.2 Avoir L'espoir is not responsible for lost or undeliverable packages due to incorrect or incomplete addresses provided by the customer.

9. Contact Information:

For any inquiries or concerns related to shipping, please contact our customer service team at info@avoirlespoirclothing.com

Thank you for choosing Avoir L'espoir!